Effective Date: 22/08/2025

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Company Name: Ghostpost Pro Ltd

 

Company Number: 15931843

 

ICO Registration: ZB747528

 

Registered Office: 23 Caithness Close, Orton Northgate, Peterborough, PE2 6DB

 

Email: info@ghostpostpro.com

 

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you use our

website or services. We are committed to safeguarding your privacy and ensuring compliance with

the UK GDPR.

 

2. Data We Collect

We may collect the following types of personal data:

- Name and contact details (email, phone number)

- Business details

- Payment details (processed via secure third-party providers)

- Enquiry information

- IP address and technical data

- Cookies and analytics data

 

3. How We Use Your Data

We process your personal data to:

- Provide and deliver our services

- Respond to enquiries and customer support requests

- Send updates, offers, or newsletters (where consent is given)

- Comply with legal obligations

- Improve and personalise our services and website

 

4. Legal Basis for Processing

We process data under one or more of the following lawful bases:

- Consent – where you have given clear permission

- Contract – where processing is necessary to deliver our services

- Legal Obligation – where required by law or regulation

- Legitimate Interests – where it is necessary for our business purposes and does not override

your rights

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5. Data Sharing

We may share your data with:

- Trusted service providers who assist in delivering our services

- Regulators, authorities, or legal bodies where required

- Payment processors (see below)

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5a. Payment Processors

If you make payments through our website, we use secure third-party payment providers such as Wix Payments, Stripe, or PayPal. These providers process your payment information directly, and we do not store your full payment card details. Please refer to their privacy policies for more

information on how they handle your data.

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5b. International Data Transfers

Some of our service providers (for example, Wix, Google, or other software tools) may store or

process your data outside of the UK. Where this happens, we ensure that appropriate safeguards

are in place, such as UK GDPR Standard Contractual Clauses or equivalent protections, to keep

your data secure.

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6. Data Retention

We keep data only for as long as necessary:

- Client records: up to 6 years (to meet legal and tax obligations)

- Enquiries: up to 12 months

- Marketing data: until you unsubscribe

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7. Your Rights

You have the right to:

- Access your personal data

- Request correction of inaccurate information

- Request deletion of your data (where applicable)

- Restrict or object to processing

- Request data portability

To exercise these rights, contact us at info@ghostpostpro.com.

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8. Security

We use secure servers, encryption, and restricted access measures to protect your personal data

from unauthorised access, disclosure, alteration, or destruction.

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9. Cookies

Our website may use cookies to improve user experience and analytics. You can manage these in

your browser settings.

 

9a. Analytics & Tracking Cookies

We may use tools such as Google Analytics or Facebook Pixel to understand how visitors use

our site and improve user experience. These cookies collect anonymous data such as pages

visited, time spent on site, and referral sources. You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of our website.

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10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new

effective date.

 

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

 info@ghostpostpro.com

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12. Complaints

If you have concerns about how we handle your personal data, please contact us at

info@ghostpostpro.com and we will do our best to resolve the issue.

 

If you remain dissatisfied, you also have the right to lodge a complaint with the Information

Commissioner’s Office (ICO):

- Website: www.ico.org.uk

- Telephone: 0303 123 1113